Business Operations is the compilation of all the activities carried out inside a company that keep it running and generating revenue.
In standard business plans, the operations section is dedicated to helping business owners understand what systems, tools, people, and processes will be needed for the company business model to function.
A few examples of business operations:
- Creating and maintaining key systems needed to run a business, including customer service, billing, communications, marketing, deliver, and backup
- Creation of processes, tools, and players for key systems within the business
- Management of systems that control access and login information
- Establishing decision-making guidelines for team members
- Creation and maintenance of your Standard Operating & Procedures (SOP) guide
- Setting up effective backup systems to control company information
- Creation and management of systems that process payments
- Implementation of business tools and software to manage multiple systems
- Managing the process of delivering products and services to customers
The operations area is a constant segment of your business and requires daily attention.
And this where most women business owners get stuck!
In the beginning stages of your business, it was just you. Just you making all the daily decisions and executing the many tasks that must be performed each day to accomplish goals and strengthen your business model.
As your business model proved successful, the endless task list began to increase exponentially. Business decisions and responsibilities increased. Quiet, creative, and productive time to focus on growing the business was more and more limited and many times downright non-existent.
As women in business, we must stay focused on those areas of business that ONLY we can do – everything else must be delegated to a team!
The Visionary and CEO role in the business at this level needs to stay focused on very high-level leverage tasks that will grow your business, such as:
- Big Picture Vision
- Marketing and Sales
- Delivery of Services
- Content Creation
- Creating New Products
- New Sources of Traffic
Everything else you need to get off your plate – much of this lies in the day-to-day operations of your business.
If your business has reached six figures, hold on to your seat belt because your company has taken on a life of its own.
And this is the point where you are most likely feeling that you’ve hit a ceiling and are even feeling a bit burned out. You may not see how you will be able to grow past the current challenges.
Bad news… good news…
You won’t be able to break that ceiling when you are the only one in charge of everything. The good news is that it does not have to stay that way.
A seasoned online business manager is the perfect second-in-command to pull you out of the day-to-day operations and marketing management of the business. You’ll have the time, energy, and focus you need to work on those high-level leverage tasks that will grow the business.
You can’t possibly expect to grow if you don’t position someone else in your business to be your “Mini-Me” – to take the day-to-day operations and management of business off your plate with the support of a team. Your business is now bigger than you are, and in order for it to continue to grow, you must have your operations running smoothly and cost effectively.
Isn’t it time that you are LIFTED out of the day-to-day activities so you can work ON your business instead of IN it?